Something we have been wrestling with at work. Finding places where workers really need to understand to do their jobs well is not as easy as we thought. This in the context of over 18 million US workers participating in Knowledge and Technology-Intensive industries.
This post below from KMWorld’s Dec 2015 issue struck a chord.
Understanding is about seeing things connected into larger contexts. That’s why understanding admits of degrees—I can understand a little about something or understand a lot—whereas knowledge is generally binary: You know or you don’t know…. Understanding is not a narrowing of knowledge. It is an enhancement of it: knowledge + connection.